The domains registered by Super8, are registered with the data of Super8com Unipessoal, Lda except when the customer explicitly requests that they remain in his name. The transfer of ownership of the .pt domains to the customer has a cost of €25+VAT, and a cost of all actions for the transfer to take place, such as printing and notary fees.
Hosting for websites is charged yearly in advance plus VAT per year thereafter. No clients or third parties will be granted FTP (File Transfer Protocol) access to our servers or any of our affiliates.
One pop email account is provided, all additional email addresses will be forwarded to this or another email address which must be provided by the client. Super8 (Super8com Unipessoal, Lda) take no responsibility for any loss of business through non retrieval of emails, bounced messages or undelivered electronic mail. Super8 (Super8com Unipessoal, Lda) take no responsibility for the content of emails including attachments and viruses.
Cancellation of any website will result in the withdrawal of the hosting package after 48 hours. All hosting packages are non-refundable. Should the client request that a domain name purchased by Super8 (Super8com Unipessoal, Lda) on their behalf be transferred to another host, a release fee of 50€ + VAT will be charged.
Website hosting will be renewed automatically for Supported Clients as part of the initial contract, but a notice period of not less than 14 days will be given at the time invoicing. Clients must cancel their renewal in writing within this notice period, otherwise all charges will become payable and cancellation will NOT be accepted after this date, as hostings will have been paid by Super8 (Super8com Unipessoal, Lda) on the client’s behalf. It is not Super8 (Super8com Unipessoal, Lda) responsibility if there is a delay in the transfer of a domain name held with another provider, and this will not be accepted as a reason to delay payment in full of all outstanding monies.
Please take in consideration that if you allow one of your domains to expire, you may incur in additional charges for renewing your domain after the expiration date. At the same time, during this period, the domain will not be available and its website and email service will no longer be operational.
Super8 has no control over the hosting company and can take no responsibility for expired hosting due to late payment of annual hosting fees. The host company will remove the website from it’s servers which can cause total loss of the website. Payment for hosting is the responsibility of the client.
Customers who only have the free plan must ensure that the site works correctly, and any failure must be reported to Super8.